Preemptive Research

When revising content or design, I believe it is proper to do user research beforehand. It's easy to rely on our training and knowledge and assume that we know what should change. Each decision a user experience designer makes must come from hard data. Otherwise, you might waste time and resources discovering things after committing to changes. In this sample, users were polled using the existing website before any decisions were made to make changes. Once the report was written (above), I summarized the data in a slideshow (below) to clearly illustrate the findings. I used Google Docs and Google Slides for these reports.

Executive Summary

I worked with a small team to design a usability study and conduct user research. The executive summary was crucial for providing stakeholders validation that their resources were used effectively to accomplish the goal at hand. This document was the result of weeks of planning, executing, and remote collaboration. I coordinated our meetings using Google Hangouts Meet and created and maintained the workspaces used in Google drive. Organizing these meetings, and removing the communication barriers caused by distance highlight my leadership abilities as well as my capacity for remote work.